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CASE STUDIES

Customer Success Stories

Hear from Wicket customers—the challenges they face and how Wicket collaborated with them to not just react to obstacles, but to proactively turn challenges into opportunities for innovation, lasting growth, and most importantly: a sensational event experience.

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  • CREDENTIALING
Streamlined gameday access at Raymond James Stadium

NVIDIA GTC 2025

  • CHECK-IN
  • SESSION SCANS
How the Wicket platform helped offset long wait times at the “Super Bowl of AI”
  • ACCESS CONTROL
How Verizon 5G Accelerated Access powered by Wicket improved the guest experience at Ochsner Sports Performance Center ​
  • TICKETING
Improving the Guest Experience for Coaches and Visitors at MLS NEXT Fest ​

University of Florida

  • TICKETING
How Florida Quickly Deployed Wicket to Get Students into “The Swamp” Faster​
  • TICKETING
  • PAYMENTS
  • ACCESS
How the Cleveland Browns Scaled Express Access Using Wicket
  • TICKETING
  • PAYMENTS
  • ACCESS
Streamlined Fan Journeys: Mercedes-Benz Stadium and Facial Authentication
  • CHECK-IN
  • KEYNOTE SCANS
  • ACCESS
How Salesforce Dreamforce took the Guest Experience to New Levels

Australian Open 2025

  • TICKETING
How Wicket Helped to Offset Long Wait Times at Melbourne Park for Thousands of Guests
  • TICKETING
  • PAYMENTS
  • ACCESS
Creating a Sensational Event Experience at Huntington Bank Field​ (2023)
The efficiency that Wicket provided for the badge pick-up process impressed attendees at INSIGHT. Wicket aligns well with our focus on simplifying and improving the event experience, and we look forward to seeing more organizations leveraging this technology at their events.
Travis Cushing
Chief Product Officer at RainFocus

RainFocus INSIGHT

The LAVA and Wicket solution has made it easier to provide a seamless, fast, and secure experience for our guests at concessions. With LAVA’s membership and fan engagement solutions, combined with Wicket’s Facial Authentication capabilities, we can now identify guests, trigger personalized rewards, and offer benefits almost instantaneously. It truly has transformed the way guests engage with the stadium and brand.
Christian Lau
Chief Technology Officer, LAFC

LAFC & Facial Payments

USGA Logo
“We’re on a big plot of land that’s not made for tens of thousands of fans, but it couldn’t have gone any better. I was grateful for the opportunity to work with Wicket to enhance our fans experience on-site.”
Chris Tobia
Director, Ticket Operations, USGA

USGA Re-entry

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