As of July 9, 2021
Wicket, LLC (“Wicket” or “we” or “us”) respects your privacy and is committed to taking reasonable steps towards protecting your privacy online and managing your information through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you (i) use Wicket’s mobile application, and/or (ii) use its associated website located at www.wicketsoft.com (the “Website”), (collectively, the Wicket mobile application and the Website shall be referred to as the “Platform”) and our practices for collecting, using, maintaining, protecting and disclosing that information.
The Platform is designed to help you connect with friends, play games, gain faster access in venues or areas within venues (“Venues”) and receive information and promotions relating to certain live events (“Events”) that partner with Wicket. In order to work, the Platform needs to know your location and other identifying information, including facial likeness.
Our Platform is not intended for anyone under 16 years of age. No one under age 16 is authorized to use, or provide any information to, the Platform. Further, in accordance with the Children’s Online Privacy Protection Act (“COPPA”), we do not request, or knowingly collect, personal information from children under 16. If we learn of any mistaken or inadvertent collection or receipt of personal information from a child under 16 through their misuse of the Platform, we will delete that information from our records. We ask all parents and guardians to assist us in our efforts to comply with COPPA by prohibiting children under the age of 16 from providing Wicket with any personal information or using the Platform without parental oversight and assistance. If you believe we might have any information from or about a child under 16, please contact us at email@example.com.
We may collect several types of information from and about users of our Platform, including, but not limited to:
We may also rely on GPS information collected by your mobile device or other information you provide us. Please note that the Platform will share your location whenever it is running, including when running in the background. In order to cease the sharing of location information you must completely close out of the Platform.
We collect this information:
The information we collect on or through our Platform may include:
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Platform, or transmitted to other users of the Platform or third parties (collectively, “User Contributions”). User Contributions may include your public profile and any reviews and/or ratings that you choose to post on the Platform. Your User Contributions may be available to the general public and are posted at your own risk. Please use discretion when posting User Contributions and avoid posting personal information. Additionally, we cannot control the actions of other users of the Platform or the general public with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. Neither we, nor any of our third-party service providers, is or shall be responsible for any use by any unauthorized person of any personal information you disclose through the Platform.
As you navigate through or near and interact with our Platform, we may collect certain information about you and your equipment, browsing actions and patterns, via automated technologies such as cookies and web beacons, and outside sources, such as email lists from third parties that may be used for marketing purposes.
Such information may include details of your visits to our Platform, including, without limitation, traffic data, location data, logs and other communications data and the resources that you access and use on the Platform as well as information about your computer or mobile device and Internet connection including IP address, operating system, browser type, and wireless carrier.
The information we collect automatically is statistical data and may include personal information. It helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We, and our authorized third party service providers, may use information that we collect about you or that you provide to us, including any personal information:
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
You can update and change certain personal information that you provided us by contacting us at firstname.lastname@example.org.
California law permits users of our Platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com.
We have implemented commercially reasonable physical and electronic measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. However, no security measures are perfect or impenetrable and no data can be guaranteed to be totally secure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Platform nor can we guarantee that such information will not become publicly available. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform. You can reduce some of these risks by using common-sense security practices such as choosing a strong password, using different passwords for different services, and using up-to-date antivirus software on your electronic devices.
The Platform is not meant for users outside of the United States. If you are visiting the Website, or otherwise using the Platform from a location outside of the United States, your connection will be through and to servers located in the United States. All information you receive from the Platform may be created on servers located in the United States, and all information you provide may be maintained on web servers and systems located within the United States. The data protection laws in the United States and other countries might not be the same as those in your country. By using the Sites or submitting information to us, you specifically consent to the transfer of your information to the United States and to the facilities and servers we use, and to those with whom we may share your information.
675 Massachusetts Ave, Cambdridge, MA02139
Email address: firstname.lastname@example.org