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How to Choose Facial Ticketing Vendors

So, you’ve heard about facial ticketing and biometric solutions, but you don’t know where to start.

You need to choose one of many facial ticketing vendors that is reliable, secure, and can handle the high volume of traffic that your events generate.

Factors to Consider when Choosing Facial Ticketing Vendors

Choosing the Right Vendor

In addition to these, you should also consider the vendor’s experience working with customers similar to you. This will ensure that they have the expertise to meet your specific needs.

Here are some steps you can take to choose a facial ticketing vendor:

  1. List out your requirements. What are your must-have and nice-to-have features? Be sure to consider the factors listed above, as well as your specific needs, such as the size of your stadium or arena and the types of events you host.
  2. Research vendors. Once you have a list of requirements, research different facial ticketing vendors. Read reviews, compare features and pricing, and contact vendors for more information.
  3. Request demos. Once you have narrowed down your choices, request demos from the vendors. This will give you a chance to see the system in theory (a closed environment) and ask any questions you have.
  4. Go see the system(s) in action. Demos are great to see how you might implement this, but nothing beats using the technology in a live situation. It’s even better if you can speak to another customer or fans that use the system week over week.
  5. Make a decision. Once you have considered all of the factors and reviewed the demos and references, you can make a decision about which facial ticketing vendor is right for your team.

Other Things to Consider

If you’re considering a facial ticketing implementation, Wicket is happy to guide you through the process and provide you with insights into the industry. Reach out to us on our contact sales page.

To learn how to seamlessly implement facial authentication technology once you’ve decided on a vendor, check out our implementation guide.

About Wicket

Wicket Software is a privacy-first facial authentication platform provider with patented computer vision AI technology that enables sensational event experiences for fans, guests, and employees with frictionless touchpoints that delight users and strengthen security.

Wicket has been in use since 2020 and deployed for facial ticketing, credentialing, access control, and payments in numerous sports stadiums, at major conferences, and in corporate office environments.

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