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FOR FANS & PREMIUM GUESTS

Sensational Premium Experiences

Personalized touchpoints and frictionless technology that deliver a superior gameday experience from start to finish.

Faster access to events & services

Personalized & custom activations
Unique experience with added value
Frictionless, easy transactions

Make Every Fan Feel like a VIP

FOR FANS

Superior White-glove Experience

FOR PREMIUM GUESTS

MAKING ALL FANS FEEL LIKE VIPS

Democratizing the VIP Experience

Every fan wants to feel like a VIP. With so many ways to watch their favorite team from home, fans want the in-venue experience to go above and beyond.

With Wicket, they are VIPs. When fans opt in, Wicket leverages the uniqueness of each fan’s face to deliver a personalized gameday experience. 

VIP Experience for Fans
Democratizing VIP Experience tablet
Skip the Lines

Don’t keep your fans waiting! Enrolled fans can skip the line both at ticketing and concessions.

Recognize Your Fans

Fans walk up to a sensor and are immediately recognized—no need to prove their identity or tickets.

Dedicated Lanes

Make fans feel like VIPs by letting them skip the line and avoid fumbling for tickets, wallets, or IDs.

Custom Messaging

Our sensors greet enrolled fans by name and can include individualized notes based on the fan’s history.

Known Preferences

All Wicket sensors recognize enrolled fans and can remember purchase history to expedite payment.

Most Importantly...

Fans get to spend time doing what they paid to do: watch the game and enjoy themselves.

Accuracy
99.7 %
Decisions
300 ms
Biometric Transactions
8 M+

We surveyed our fans after the first season, after the second season, and what we're seeing, which is part of accomplishing the goal, is that they feel it's a magical moment. They can't believe how easy it is, they can't believe how fast it is. They feel special, as well. What it's been able to do is democratize the VIP experience.

Oscar Fernandez

VP of Technology Solutions

VIP Experience Tablet

ELEVATING YOUR SERVICE

Upscaling Your Premium Gameday

Premium guests expect the best of the best. They not only want to feel like they’re being catered to but that they’re investing in a unique experience.

Our sensors transform into assistants, delivering frictionless, highly personalized touchpoints that wow your guests and keep them coming back for more.

Suite Access

Your guests can use their face to enter their suites without needing to wait for ushers or other staff.

Custom Messaging

Greet your guests with personalized messaging in suite to wow them and the guests they’ve invited.

Upscaled Processes

Simplify operations and eliminate clipboards, handheld scanners, and wasteful wristbands.

Simplified Ordering

Premium guests can easily order additional items using their face without needing to wait for waitstaff.

Express Check-out

Don’t keep your guests waiting when it’s time to check out. Let them check out when they’re ready.

Wayfinding

From the moment your premium guests arrive, personalized wayfinding can direct them to their suite.

Increased Security

Welcome premium guests with Instant access to their suite while reducing the risk of unknown people entering.

For Next Time

Wicket sensors can remember the preferences of enrolled guests, making it easier to get it right.

Most Importantly...
Your guests can focus on what matters: watching the game, doing business, and having a good time.

READY FOR WICKET?

Create Frictionless Premium Experiences

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