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How the Wicket platform helped offset long wait times at the “Super Bowl of AI”

  • CHECK-IN
  • SESSION SCANS

NVIDIA GTC & Wicket

40
People per minute—Peak throughput rate for a single Wicket check-in location
18,000
Number of GTC attendees that enrolled to use express check-in
15s
Time for attendee to be identified and their badge printed

NVIDIA GTC 2025

BIOMETRIC CREDENTIALING CASE STUDY

NVIDIA is undoubtedly one of the most prominent leaders of the current AI wave, and has quickly become one of the largest companies in the world. This hyper growth has led to challenges for their marquee event, the GTC AI conference. As more and more people want to be part of the action, line management issues became more apparent. That’s where Wicket stepped in to help.

Problem

LONG LINES & WAIT TIMES

Like other events of a similar size and scale as the GTC AI conference, long lines are an unfortunate reality for attendees—especially at peak times. In an effort to reduce wait times at check-in and session access, NVIDIA began looking for innovative new technologies to reduce wait times and delight in-person guests.

Manual Scans​

Traditional check-in and session access requires scanning of individual badges, which slows down entry and puts a burden on event staff

Automated Scans

Wicket technology allows pre-enrolled users to walk up to dedicated express lanes to check-in or enter a session using facial authentication

Solution

AN EXPRESS EXPERIENCE

Thanks to an existing integration with RainFocus, the chosen event management platform of the GTC AI conference, Wicket was able to work with NVIDIA to deploy express check-in and session entry. This enabled attendees to simply walk up to a Wicket kiosk to check-in or scan into a session within seconds, instead of minutes.

40
People per Minute
Peak throughput rate for a single Wicket check-in location deployed at the SAP Center

Battle-tested Technology

Wicket has spent years deploying and learning from over 4 million entries and credential scans, and is an industry leader in biometric solutions.

Implementation

Multi-faceted solutions

Multiple express check-in stations were set up across the event, with pedestal and tabletop form factors utilized. In addition to check-in, Wicket was also used to augment credential scans into high-traffic locations and for staff credentialing at NVIDIA headquarters.

18k
Total Enrollments
Number of GTC attendees that enrolled to use express check-in

Portable and Flexible

The Wicket platform was able to adapt to the changing needs of the event operations team, with units added mid-event at the Quantum Computing session and Montgomery Theatre

CUSTOMER PROFILE

  • 3rd largest company in the world by market capitalization
  • Over 30k people registered for the in-person GTC AI conference event
  • Located in the heart of San Jose across 7 different venue locations
NVIDIA GTC 2025
Problem
Solution
Implementation
The Results

The Results​

Over 18,000 guests enrolled to use Express Entry at GTC 2025, and the Wicket system facilitated over 9,000 check-ins and 3,000 session scans across 7 different locations. NVIDIA event staff were pleased with the flexibility of the Wicket system, from changing on-screen messaging on the fly to adding scan locations to reduce lines.

Wicket helped us deliver a great experience for GTC attendees by streamlining and speeding up event check-in and session scanning!

Shannon Springer

Conference Operations Manager

15s
Time it took an attendee to be identified by the Wicket system to their badge being printed
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