The Wicket team has taken steps in the design and implementation of our solution to maintain customer privacy and security:
- Wicket designs Wicket programs to be opt-in only
- Wicket uses embeddings (a series of numbers) to protect the identities of users and ensure pictures aren’t on edge devices, meaning PII is safe in the case a device is compromised
- All data is encrypted at industry-standard levels both at rest and in transit. Wicket sets up encrypted cloud storage for our client’s images, and analysis of the faces is executed based on a numeric representation of the face – not the source photo itself. This improves security as Wicket does not use images on the edge;
- In all product cases, all decisions and analyses are made locally (i.e., edge-decision) on the device, rather than sending data back and forth to a cloud server (i.e., cloud-decision). This helps to minimize the possibility of information being intercepted;
- While some competitors’ systems rely on a constant flow of data between the camera and a cloud server to make decisions, the Wicket systems are designed to “Match on Device.” Beyond the improved speed and efficiency of this architecture, it also minimizes the amount of data that is flowing back and forth, thus limiting exposure;
- Wicket does not use, transfer, or sell images or other personal information it collects for any other purpose, including any law enforcement purpose, unless allowed or required by law. Additionally, none of the Wicket solutions rely on external methods to identify unmatched faces. All matching is done within the system based on photos provided by the user or the client after consent has been secured;
- None of the Wicket software products record video, nor are they designed to be used as a “live viewer” in the way typical CCTV systems are set up. Because no video is recorded, it can’t be viewed or shared.