APR 2022 / SPORTTECCHIE

The New Face of Baseball: Mets to Roll Out Facial Recognition Ticketing at Citi Field

The Mets exhibited facial recognition ticketing system on Thursday at Citi Field as part of a showcase of the ballpark’s new amenities for 2022. Computer vision company Wicket has partnered with the Mets to add its facial ticket kiosks at all stadium gates after a pilot last season.

mar 2022 / New york post

New 4K video boards at Citi Field among upgrades Mets fans will enjoy

As part of the stadium’s digital renovation, Citi Field, in partnership with Wicket, has adopted face-recognition technology. The new feature, dubbed Mets Entry Express, will allow fans to opt-in and enroll to upload face recognition similar to that used by iPhones.

2021
DEC 2021 / DEPORTE TECNOLOGICO

Los New York Mets se apuntan al reconocimiento facial

Esta tecnología empezó a probarse en el verano de 2020. En aquel momento, se usó para controlar la entrada de los jugadores al campo. Ahora, según informa Sporttechie, se instalará a partir del año próximo en las puertas de entrada principales del Citi Field.

DEC 2021 / BIOMETRIC UPDATE

Wicket Biometric Ticketing Lanes Extended to all Entries for New York Mets Fans

Mets Entry Express is an optional face biometric ticketing program for faster, touchless ballpark entry through dedicated lanes, with easy online enrollment. The program launched with Wicket’s biometric technology in August, 2021, allowing fans to enter without showing a ticket or their phone.

DEC 2021 / SPORTTECHIE

New York Mets Expand Wicket’s Facial Recognition at Citi Field

Wicket, whose facial ticketing system has also been used by the Cleveland Browns and Columbus Crew, will officially serve as the Facial Authentication partner at Citi Field. Staff at Citi Field will also use Wicket’s facial scanning to gain access to high-security areas such as the stadium’s clubhouse and front offices.  

DEC 2021 / BUSINESS WIRE

New York Mets Partner with Wicket for Facial Authentication at Citi Field

The New York Mets have chosen Wicket as their Facial Authentication partner at Citi Field to enhance the fan experience. The Mets and Wicket will focus on deploying a series of facial authentication applications at the ballpark, beginning with facial ticketing and facial access control for staff and vendors.

oct 2021 / BIOMETRIC UPDATE

Biometric ticketing reaches NFL, deployed to new soccer stadium

“This technology has cut the time it takes to get into the stadium by more than 50 percent. When it comes to funnelling thousands of fans into the stadium at the same time, this adds up to significant time savings.” 

Brandon Covert.

VP of IT for Haslam Sports Group


oct 2021 / stadium tech report

Easy Entry: Columbus Crew pushes the technology envelope to speed up stadium entry

“If you’re enrolled in the free Crew Express Access program it takes about a half a second for the Wicket Kiosk to recognize you, and you’re in,” Covert said. “And with one scan, an entire group can walk in. With regular mobile ticketing, you can’t do that, you still have to scan every bar code.”

AUG 2021 / CLEVELAND BROWNS

Browns introduce Express Access at FirstEnergy Stadium

Express Access is the latest initiative through the Browns’ Responsible Restart Plan, which was enacted in the wake of the COVID-19 pandemic and will remain in place to provide fans with the safest and best possible experience when they attend Browns games at FirstEnergy Stadium.

JUL 2021 / SPORTS PRO

Sports Tech 101 – Stadiums and venues

SportsPro on Wicket: An innovator in stadium and venue tech solutions.

“‘Sports technology’ is an inherently amorphous and unwieldy term. In truth, technology is having a revolutionary impact on all parts of modern sports, from how it’s played to how it’s administered to how it’s consumed.”

JUL 2021 / BUSINESS WIRE

Columbus Crew partners with Wicket for Facial Authentication at Lower.com Field

“Our priority is to provide personal, convenient, and accessible encounters for fans that deliver a frictionless experience from the time of arrival, and that is why we have partnered with Wicket.”

Dave Jenkins.

COO for Haslam Sports Group

JUN 2021 / COLUMBUS CREW

Columbus Crew announces matchday experience details at Lower.com Field

In partnership with Wicket, the Crew Express Access Program at Lower.com Field will allow fans to enter the stadium with one glance at an iPad, creating the first truly frictionless ingress experience.

MAY 2021 / SBJ

Power Players: Sports Facility Technology

Wicket’s CTO, Sanjay Manandhar, was among the 60 individuals chosen who create, customize, sell and operate the technologies that make it possible for stadium and arena operators to tackle modern stadium facility issues.

MAY 2021 / SBJ

In-venue Tech: Experience is Everything

SBJ speaks with Wicket about Future venues, which they feel will rely on connectivity, artificial intelligence, and a blending of realities to create personal encounters for fans while retaining a sense of community.

APR 2021 / THE ALLDUS PODCAST

AI in Action: Sanjay Manandhar

When it comes to Facial Authentication, “like credit cards… [concern] went by the wayside very quickly because the convenience is too much.”

Sanjay Manandhar                       

CEO and Co-Founder of Wicket

APR 2021 / PROFILE MAGAZINE

Cleveland Browns Build a Smoother Fan Experience

“You could see the excitement on their faces, never having to pull out their phones to show an electronic ticket.”

Brandon Covert

VP of IT, Cleveland Browns

FEB 2021 / YAHOO! SPORTS

Verizon Stadium of the Future

Kim Rometo, CIO of the Miami Dolphins, discusses the possibilities of expedited entry with Wicket technology.

DEC 2020 / SBJ

Browns, Wicket Finding Success With Facial Recognition

Ben Fisher from Sports Business Journal checks in with The Cleveland Browns to discuss their partnership with Wicket

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