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Esta tecnología empezó a probarse en el verano de 2020. En aquel momento, se usó para controlar la entrada de los jugadores al campo. Ahora, se instalará a partir del año próximo en las puertas de entrada principales del Citi Field.

Mets Entry Express is an optional face biometric ticketing program for faster, touchless ballpark entry through dedicated lanes, with easy online enrollment. 

Wicket, whose facial ticketing system has also been used by the Cleveland Browns and Columbus Crew, will officially serve as the Facial Authentication partner at Citi Field.

The New York Mets have chosen Wicket as their Facial Authentication partner at Citi Field to enhance the fan experience. The Mets and Wicket will focus on deploying a series of facial authentication applications at the ballpark.

“This technology has cut the time it takes to get into the stadium by more than 50 percent. When it comes to funneling thousands of fans into the stadium at the same time, this adds up to significant time savings.” 

“If you’re enrolled in the free Crew Express Access program it takes about a half a second for the Wicket Kiosk to recognize you, and you’re in. And with one scan, an entire group can walk in. With regular mobile ticketing, you can’t do that.”

Express Access is the latest initiative through the Browns’ Responsible Restart Plan, which was enacted in the wake of the COVID-19 pandemic and will remain in place to provide fans with the safest and best possible experience when they attend Browns games at FirstEnergy Stadium.

SportsPro on Wicket: An innovator in stadium and venue tech solutions.

“‘Sports technology’ is an inherently amorphous and unwieldy term. In truth, technology is having a revolutionary impact on all parts of modern sports, from how it’s played to how it’s administered to how it’s consumed.”

“Our priority is to provide personal, convenient, and accessible encounters for fans that deliver a frictionless experience from the time of arrival, and that is why we have partnered with Wicket.”

In partnership with Wicket, the Crew Express Access Program at Lower.com Field will allow fans to enter the stadium with one glance at an iPad, creating the first truly frictionless ingress experience.

Wicket’s CTO, Sanjay Manandhar, was among the 60 individuals chosen who create, customize, sell and operate the technologies that make it possible for stadium and arena operators to tackle modern stadium facility issues.

SBJ speaks with Wicket about Future venues, which they feel will rely on connectivity, artificial intelligence, and a blending of realities to create personal encounters for fans while retaining a sense of community.

When it comes to Facial Authentication, “like credit cards… [concern] went by the wayside very quickly because the convenience is too much.”

“You could see the excitement on their faces, never having to pull out their phones to show an electronic ticket.”

Kim Rometo, CIO of the Miami Dolphins, discusses the possibilities of expedited entry with Wicket technology.

Ben Fisher from Sports Business Journal checks in with The Cleveland Browns to discuss their partnership with Wicket